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Starting the claims process
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Well established relationships with your insurance providers.
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Adjustment representation
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Thorough outline of Scope of Loss
1. Schedule an appointment with one of our field inspectors to assess the condition of your roof.
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2. Locate your:
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Policy Number
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Deductible amounts (Named Storm / Wind & Hail)
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3. File claim:
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By phone with a Shield Group representative
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Or by app... Some insurance providers have the claims process featured through their company's app.
How long does it take to file the claim?
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5-10 minutes with a Shield Group representative
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How do I find my policy number and deductible amount?
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Title page of your policy or your insurance agent can provide you this information.
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What is a "Date of Loss"?
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​the day the event occurred. We can provide you the date that best suits your location and damage.​
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How long does it take to fully replace our roof?
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Generally, a project takes 1-3 days, uninterrupted.
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Why does the insurance just pay "half" of total cost upfront?
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The insurance will pay the ACV (Actual Cost Value) upfront and once the project is complete, they will release the Recoverable Depreciation, which is the remaining amount difference between the ACV and RCV (Replacement Cost Value).
With years of experience in the roofing industry and a commitment to customer satisfaction, Shield Group is your trusted partner in restoring your home after a disaster. Our team of professionals is dedicated to delivering high-quality repairs and unparalleled service, ensuring that your home is protected for years to come.
*** In some cases, the contractor/roofer you choose can play a huge part in the insurance's ruling on your claim. If a contractor/roofer has developed a poor relationship with the insurance providers of Louisiana throughout the years, it does play a significant role in being granted a favorable outcome on your damages. Choose wisely, by character and reputation, on who will be representing your claim to the insurance company and completing the scope of work issued by the insurance.
Navigating insurance claims for roof and property damage can be daunting, especially after severe weather events like hurricanes, storms, or hail. We understand the challenges homeowners face during these times. That's why we offer expert assistance in filing insurance claims for both roof and other interior and exterior damages.
Our team is here to guide you through the insurance claims process step by step. We begin with a thorough inspection to assess the full extent of the damage to your roof, siding, gutters, and other affected areas. This detailed assessment forms the foundation of our comprehensive report, which includes documentation of all damages sustained.
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We work closely with your insurance company to ensure that your claim accurately reflects the repairs needed to restore your property to its pre-damaged condition. Our goal is to minimize the stress and hassle for you, providing clear communication and advocacy throughout the entire claims process.
